Privacy policy

This policy explains what information Goshen collects, why, and the choices you have. We follow UK data protection law (UK GDPR and the Data Protection Act 2018).

The short version: we collect only what the game needs. We never sell your information. We do not show adverts that track you. Your private chats are private.

Who we are

Goshen (goshengame.com) is based in Northern Ireland, UK. We are responsible for your information (the "data controller"). Contact: support@goshengame.com.

What we collect

Your account: your username, email address and password. Passwords are stored scrambled (hashed), so we cannot read them. If you sign in with Google, we receive your email address from Google.
Your date of birth: we check it to make sure you are 13 or older. We do not store it.
Your game: your character, progress, home, money in the game, companies and the city you choose.
Things you share: chat messages, group messages, posts, comments, voice notes (only if the other person allows them), prayer requests, billboard ads and help or feedback messages.
Safety: reports and blocks, so our team can keep Goshen safe.
Payments: if you buy game money or an advert, Stripe handles the payment. We never see or store your card details. We keep a record of what you bought.
Analytics (only if you say yes): Google Analytics helps us see how people use Goshen, with your IP address shortened. You choose on your first visit, and you can say no.

Why we use it

To run the game and save your progress (to provide the service you asked for).
To keep players safe, stop scams and act on reports (our legitimate interest in a safe community).
To process payments and keep records the law requires (legal obligation).
To improve Goshen with analytics (only with your consent).

Who can see what

Other players can see your username, character, level, and what you post in public places like the Feed, town chat and billboards.
Private chats can only be read by you and the person you are chatting with. Coaching sessions are private between you and your coach.
Our team may look at a message only when it is reported to us, to keep people safe.

Companies that help us

We use trusted services to run Goshen: Supabase (accounts and saved data), Vercel (website hosting), Stripe (payments), Google (sign in with Google, analytics if you agree, and fonts) and Open-Meteo (weather for your game city; it only receives the city, not your location). They only use your information to provide their service to us.

How long we keep it

We keep your account while you use Goshen. If you ask us to delete your account, we delete your game and personal information within 30 days, except payment records we must keep by law (usually 6 years).

Your rights

You can ask to see, correct, download or delete your information, or object to how we use it. Email support@goshengame.com. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

Young people

Goshen is for ages 13 and up. If we learn that someone under 13 has an account, we will delete it. Parents can read more on our Parents & safety page.

Cookies and storage

Goshen saves your game and settings on your device so it loads quickly. Analytics cookies are only used if you say yes. You can change your mind by clearing this site's data in your browser.

Changes

If we change this policy, we will update the date below and tell players in the game for important changes.

Last updated 17 October 2026 · Questions? Email support@goshengame.com